Resources - CHR Counselling

Service	Focus	Phone number	Operating hours
Emergency	Emergency assistance	000	24 hours/7 days
NURSE-ON-CALL	Expert health advice from a nurse	1300 60 60 24	24 hours/7 days
Area mental health services triage	Generally, the first point of contact for people seeking a specialist mental health response that will identify the urgency and nature of response required	Phone numbers are available in each area	24 hours/7 days
Beyondblue	Depression, anxiety and related disorders	1300 22 4636	24 hours/7 days
Lifeline	Crisis support, suicide prevention and mental health support services	13 11 14	24 hours/7 days
SANE	People affected by complex mental health issues	1800 187 263	10am – 10pm weekdays
ARAFEMI Carer Helpline	People affected by mental illness	1300 550 265	9am – 5pm weekdays

Service	Focus	Phone number	Operating hours
Kids HelpLine	Telephone counselling service for people aged between 5 and 25 / 24-hour service	1800 55 1800	24 hours/7days
headspace	Young people aged 12–25	1800 650 890	Telephone: 10pm to 1am Online counselling: 1pm to 1am
Parentline	Parents and carers with children from birth to 18 years	13 22 89	8 am–midnight/7 days
Safe Steps (Family Violence Response Centre)	Family violence support	1800 015 188	24 hours/7 days
Gay and Lesbian Switchboard	Gay, lesbian, bisexual, transgender and intersex (GLBTI) communities.	9663 2939 or 1800 184 527	Mon–Thurs 6 pm–10 pm Fri–Sun 6pm–9pm
Sexual Assault Crisis Line Victoria	Victims/survivors of past and recent sexual assault	1800 806 292	5 pm–9 am/7 days
Griefline	Support for experiencing loss and grief, Lines open from Midday to 3am 7 days per week	1300 845 745	12 noon–3 am/7 days
DirectLine	People impacted by drug use	1800 888 236	24 hours/7 days
Family Drug Help	People impacted by drug use	1300 660 068	9am–9pm weekdays
SuicideLine VIC	People affected by suicide	1300 651 251	24 hours/7 days
PANDA	Post or ante natal depression	1300 726 306	9 am–7 pm weekdays
Gambling helpline	Gambling	1800 858 858	24 hours/7 days
OCD and Anxiety helpline	Anxiety disorders and depression	1300 269 438 or 9830 0533	10am–4pm weekdays
Mensline	Men dealing with relationship problems	1300 78 99 78	24 hours/7 days
Bush support line	People in rural and remote areas	1800 805 391	24 hours/7 days
Suicide call back	24-hour crisis support and counselling